Privacy Policy

1. Introduction

Welcome to VelocityShip, a logistics platform owned and operated by Mokshamaa Network Private Limited. Your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information while using our website and services.

2. Information We Collect

• Name and business information.
• Email address and mobile number.
• Pickup and delivery addresses.
• Shipment and order details.
• Payment and billing information.
• IP address, browser information, and device details.

3. How We Use Your Information

• To create and manage your account.
• To process shipments and logistics services.
• To provide customer support.
• To improve website performance and security.
• To send important service notifications.
• To comply with applicable legal requirements.

4. Data Security

We implement appropriate administrative, technical, and physical safeguards to protect your personal information from unauthorized access, misuse, disclosure, alteration, or destruction.

5. Cookies

Our website may use cookies and similar technologies to improve user experience, remember preferences, and analyze website traffic. You may disable cookies through your browser settings if desired.

6. Third-Party Services

We may work with trusted courier companies, payment providers, analytics providers, and technology partners to deliver our services. These third parties receive only the information necessary to perform their services.

7. Information Sharing

We do not sell or rent your personal information. Information may be shared only when required to provide our logistics services, comply with legal obligations, or protect our legal rights.

8. Your Rights

You may request access, correction, or deletion of your personal information, subject to applicable laws and business requirements.

9. Changes to this Policy

We reserve the right to update this Privacy Policy at any time. Any changes will become effective immediately after being published on this page.

10. Contact Us